All sales are final.
We can not accept returns, exchanges, or refunds.
Once your order is placed you have 24 hours to cancel your order. (excludes Digital Products & Downloads)
Any requests to cancel orders after 24HRS will be denied.
Some Exceptions may apply.
Please inspect your order upon reception In the event that you do receive a damaged product or if you receive the wrong item contact us immediately at firstname.lastname@example.org and we will be glad to assist you and make things right.
ORDER ISSUES / WRONG ADDRESS
Please make sure that your shipping address is current and accurate.
If your box gets returned to us due to the wrong address input,
Once we receive the box back, we will reach out to you to provide two options:
OPTION 1: We will refund the box upon receipt minus a $10 restocking fee for the labor and discard the custom-made box as well as any perishable items.
OPTION 2: We will reship the box to a NEW address for a $15 reshipping fee (invoiced through PayPal).
Your files will be available to download once payment is confirmed.
DUE to the nature of this item, I don't accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
No Cancellations can be made on Digital products
WHEN YOUR ORDER FROM hwtkdesigns.com HANGING WITH THE KIDDOS LLC YOU ARE AGREEING TO OUR POLICIES